Online Records Access

One of the items in Dekalb County Recorder John Acardo’s new cost-savings strategy was to provide the public with online records access.

Making records available through a website improves customer service and minimizes the inefficiencies associated with walk-in traffic.

Before that objective could be achieved, the office needed to replace its legacy records management system since it lacked the functionality to facilitate state-of-the art land records management.

With millions of records that needed to be prepared for online access though, it would take Dekalb County years to get the records ready manually.  They needed a redaction solution that could automate the workflow, and allow them to efficiently review all of their historical records.

Download this case study now to see how we used automated redaction on their over 2.9 million pages of historical records for the removal of SSNs.