As we enter the holiday season, it is a time to remember what we are thankful for and express gratitude for what has happened in the past year. Extract Systems is a company that always puts our clients first; we value the partnership and have worked hard to exceed the needs of our healthcare clients. I am very grateful for our clients and my teammates at Extract. Our company had its best year ever in new sales, growth of existing clients, and offering new software solutions for our clients.
The new sales are a result of products that meet and exceed the expectations of our clients. When Extract talks to a potential new client we can immediately offer references that show how we’ve improved patient care, reduced provider burden, and produced a return on investment (a very rare combination in healthcare). When an existing client recognizes that they have an internal issue, they reach out to Extract Systems to see if this is a problem we can solve, and most times we CAN. This is a result of our core product’s flexibility and our engineering and project teams’ ability to adapt our software to a client’s new needs.
That’s why we’re so thankful for our customers. Their trust in our team allows us to create new capabilities in intelligent document processing, giving them a hand in creating efficiencies for themselves, for us, and for the host of other organizations that have decided to automate.
Throughout the year I gathered emails from our clients expressing their thankfulness to the Extract team and the Extract solutions:
“It’s the best thing to happen to our health system and I’ve been here 8 years…. what used to take me 10 minutes per patient now takes me 90 seconds.”
“Feels like I’m wrapping up my piece and pulling away slowly but surely. Has been a treat working with you and your team! 😊 If you ever need a reference, please let me know.””
“I just want to say that you and your team are so awesome. I have been so impressed! Not all external companies are so fantastic.”
“Excellent vendor to partner with. Very responsive. Solid software solution.”
“I would like to stop for a second to commend Extract for all the hard work you are doing for the organization. Your team’s knowledge has always displayed remarkable intelligence and technical abilities in every interaction. The team goes the extra mile to provide viable, consistent, and quick resolutions to our issues without displaying frustrations.”
“Hope you and yours had a great Thanksgiving. I can say Extract is high on my list of things to be grateful for this year!”
“THANK YOU! From my perspective…. hands down the best-engaged experience with a vendor to date!”
“Thank you very much for the extra help you have given to our team.”
When I read these comments from our clients it reminds me of how grateful I am to work for a company that delivers on what they say, helps our clients, improves patient outcomes, reduces provider burden, and saves money for healthcare organizations.
If you are an organization that is looking to partner with a great vendor, please reach out to us. Extract is the leading provider of automated indexing of medical records, abstraction of data from medical records, and workflow automation in HIM, Referral, Transplant, Oncology, Cardiology, Hematology, Gastroenterology, Surgery, Neurology, Bone Marrow, Radiology, Inpatient, Ambulatory, Outpatient Surgery, Patient Access, Accounts Payable, Laboratory, etc. Any area in your health system that is looking to automate.
Please visit our contact page or reach out to me directly for a demonstration/conversation.
About the Author: Josh Nail
Josh is the Regional Business Development Manager at Extract with more than 18 years of experience in the healthcare marketplace. His healthcare background includes Revenue Cycle software solutions, HIM software solutions, and EHR solutions. When not helping Health Systems improve patient care, increase provider satisfaction while delivering a return on investment you can find him Fly-fishing, Skiing, or playing Golf.