Provider burnout isn’t a new problem and has only been exacerbated by the pandemic. The most commonly cited contributing factor is the overwhelming bureaucratic and administrative tasks placed on providers to properly make use of electronic health records (EHR) systems. The reality is that many EHRs compound the administrative burden and complicate the clinical workflows.
The pandemic has accelerated healthcare’s digital transformation, driving greater use of mobile tools and telehealth platforms – which should increase both efficiency and speed of patient care. But for providers, the burnout problem is growing, and is likely to remain an issue for years to come.
More information is pouring into health systems than ever before. The information that comes into these health systems needs to be converted to usable data into the EMR. I was recently talking with a prospect who had a real-life problem with provider burnout. They receive outside records for referral patients that sometimes total over 300 pages.
Their providers potentially must sort through 300 pages to find the information necessary to treat the patient. Their providers spend hours daily sorting through this data in preparation to be able to treat the patient. Their ask was simple; is there technology that can take that 300-page medical record and create condensed/usable version of this information? The answer was as resounding “YES - this is exactly what Extract Systems does.” The smiles and nods from the prospect were infectious.
Extract Systems: HealthyData Platform
So what is the Extract Systems HealthyData Platform and what does it do for health systems?
HealthyData uses NLP and AI to identify document types, identify patients, pull key values off documents, and populates both the data and the documents into our clients’ EMRs. Here are some of the questions we’re asked about the product.
Does HealthyData take outside medical records and match it to a patient record in your EMR?
Does HealthyData take medical records and match to the appropriate document type in your EMR?
Does HealthyData pull values like date of service off documents and place in your EMR?
Does HealthyData pull impressions/chief complaints/document descriptors and place in your EMR?
Does HealthyData match/create orders so our providers can view critical data in their EMR?
Does HealthyData help pull lab values off outside or non-interfaced medical records and place the data in your EMR?
Does HealthyData create a usable chronological order of documents so your providers can find what they are looking for in their EMR?
Does HealthyData improve patient care?
Does HealthyData save health systems money/time?
The answer to all of these questions is a resounding YES.
So when we discuss provider burnout and administrative task burden we should be looking at the solutions that eliminate theses tasks. These solutions should be measurable in both time and money. If you are a health system that is looking to improve provider burnout, improve patient care, and reduce costs – you need to look at Extract’s HealthyData Platform. There is a reason most of the top health systems in the country partner with Extract. Send me a message and I’d be happy to demo the platform or answer any questions you might have.
About the Author: Josh Nail
Josh is the Regional Business Development Manager at Extract with more than 18 years of experience in the healthcare marketplace. His healthcare background includes Revenue Cycle software solutions, HIM software solutions and EHR solutions. When not helping Health Systems improve patient care, increase provider satisfaction while delivering a return on investment you can find him Fly-fishing, Skiing, or playing Golf.