I am human. I am not perfect. I make errors, as all humans do. I can also appreciate all the advances in technology that allow me to reduce my error rate. Whether it be the little red line that shows up underneath words spelled incorrectly while I am typing an email, or the GPS on my phone that reroutes automatically after I miss a turn. These advances in technology allow me to focus on other tasks that humans are needed to accomplish, that no robot or software can supplement.
With robust ECM, that means being able to receive/acquire any file type from any physical location. Courts have to be able to capture documents filed from litigants, attorneys and other agencies such as prosecutors, law enforcement, service agencies, etc. The documents may be filed at the court, received through standard mail, emailed or e-filed. Non-digital objects - paper documents - must be converted to digital objects. Paper documents are typically captured into the ECM through scanning. They arrive in various different forms.