Capture

3 Things I Learned From Customers in 2015

3 Things I Learned From Customers in 2015

I’m inspired by our customers’ passion and vision for increasing efficiency, securing sensitive information and improving customer experience with existing resources. Nearly every day I notice how our accomplishments are tied to our customers’ drive for innovation. I’m grateful for their willingness to share their stories and define their challenges.

Here are three key points that will continue to guide Extract’s focus in 2016.

4 Pillars for Successful Court Records Management - Part 3

4 Pillars for Successful Court Records Management - Part 3

When making the business case for Electronic Content management, rarely does Process Improvement rise to the top of the financial justifications. But any court manager who has implemented ECM with workflow will tell you that ECM Workflow has generated far and away the greatest financial savings the court has ever experienced. Although an ECM system without workflow can provide a court with some real benefits and savings, fully leveraging ECM requires taking advantage of the power of configurable automated workflow.

4 Pillars for Successful Court Records Management - Part 2

4 Pillars for Successful Court Records Management - Part 2

With robust ECM, that means being able to receive/acquire any file type from any physical location. Courts have to be able to capture documents filed from litigants, attorneys and other agencies such as prosecutors, law enforcement, service agencies, etc. The documents may be filed at the court, received through standard mail, emailed or e-filed. Non-digital objects - paper documents - must be converted to digital objects. Paper documents are typically captured into the ECM through scanning. They arrive in various different forms.