Customers

"Extract Systems responded to our need for a fast, smooth installation to bring Santa Barbara County into compliance with AB 1168 redaction legislation. Implementing the FLEX Index software resulted in a 66% capture rate and a projected average savings of 450 hours per year in staff time. After one week of reviewing ID Shield results, the software was able to identify 100% of the SSNs in a queue for validation whereas our manual review process was resulting in a 94.5% accuracy rate."
Melinda Greene
Project Manager
Santa Barbara County, California Office of the Clerk-Recorder

Secretary of the Commonwealth of Massachusetts Balances Public Records Access and Fraud Protection with ID Shield Automated Redaction Software

Goal

Secretary of the Commonwealth of Massachusetts William Galvin wants to make government more efficient and accessible. He is committed to bringing new technologies to basic government functions and to fighting fraud in the financial services industry.

Solution

ID Shield Redaction Software

Challenge

Secretary of the Commonwealth Galvin faced the challenge of protecting access to publicly filed documents while still protecting the individuals identified in those documents from identity theft. The office of the Secretary of the Commonwealth maintains hundreds of thousands of commercial loan records (UCC filings) that include details of purchases ranging from furniture to farm machinery. Between 2001 and 2005 Social Security numbers were sometimes used to identify borrowers. An average of 85,000 filings per year were recorded and more than 5,000 contained Social Security numbers. By law, documents pertaining to loan origination are considered public records and are accessible via the Internet. The office of the Massachusetts Secretary of the Commonwealth needed a way to quickly cull through hundreds of thousands of documents, find those with Social Security numbers and remove or redact the SSNs.

ID Shield Automated Redaction Software

ID Shield uses a sophisticated combination of optical character recognition (OCR), clues, rules, logic and zonal recognition to accurately find and capture field data on structured and unstructured documents. ID Shield helps government protect their constituents by automatically redacting sensitive data from publicly available recorded documents.

Outcome

ID Shield from Extract Systems allowed the Massachusetts Office of the Secretary of the Commonwealth to quickly and cost effectively redact the Social Security numbers while continuing to provide public access.